Collections Officer

We are seeking a proactive and experienced Collection Officer who is fluent in Arabic to manage and follow up on outstanding payments. The ideal candidate will come from a construction or building materials trading background and be familiar with the credit dynamics of the industry in the UAE

Actively follow up with clients for overdue payments to ensure timely collection.
Maintain updated records of receivables, aging reports, and client payment history.
Resolve client disputes related to invoicing or deliveries in coordination with internal teams.
Liaise with the Sales and Finance teams to monitor credit limits and ensure compliance with credit policies.
Conduct field visits to key clients for payment follow-up and relationship management.
Prepare and present regular reports on collection status to management.
Recommend accounts for legal action where necessary and assist in the legal recovery process.

Proven experience in collections in the UAE – specifically within construction contracting or building materials trading companies.
Strong negotiation, communication, and interpersonal skills.
Excellent organizational skills and attention to detail.
Proficiency in MS Office and accounting/ERP software.
Fluent in Arabic and English – both written and verbal.
UAE driving license is an advantage.