Assistant Retail Manager

As the Assistant Manager in Leasing, you will be a key player in driving the success of the leasing department. This role requires a dynamic professional with a strategic mind-set, strong leadership skills, and a comprehensive understanding of leasing processes


Tenant Acquisition:Actively market and promote RAK Properties projects, targeting various property types (Shops, Offices, and Residential Units) to attract renowned and potential local brands in alignment with leasing strategy and tenant mix.
Conduct informative property tours for prospective tenants.
Provide a weekly targeted tenants list with updated status.
Input prospective leads, client details, and lead sources into the CRM system.
Conduct follow-up activities with customers to establish positive relations.
Manage all incoming lease leads and close new deals in line with approved lease targets.
Actively identify and attract potential tenants and brands for various property types on a regular basis
Lease Negotiation and Documentation:Advise and guide new tenants through the lease process, municipal lease attestation, and utility connection.
Effectively explain lease and community policies to new and existing residents.
Obtain and ensure accuracy of all required paperwork, entering information into relevant systems.
Prepare leasing offers and forms, sending them to tenants.
Negotiate lease terms and conditions with prospective tenants.
Prepare and review lease agreements, ensuring compliance with company standards.
Collect all payments (Security Deposit, Rent, Service Charges, etc.).
Arrange municipal lease attestation for new leases.
Submit complete files and payments to finance for processing.
Prepare and coordinate premises handover with facilities to the tenant, ensuring clarity of the handover process.
Actively identify and attract potential tenants and brands for various property types on a regular basis
Tenant Relations:Foster positive relationships with existing tenants to enhance satisfaction and retention.
Address tenant inquiries, concerns, and requests in a timely and professional manner.
Provide new and existing tenants with high-quality services to increase customer satisfaction.
Ensure consistent high occupancy levels for all leasing categories, including Shops, Offices, and Residential units, on a quarterly basis.
Market Analysis:Stay informed about local real estate market trends and competitor activities.
Conduct market research to determine competitive rental rates and property features.
Engage in extensive networking within the community to generate leads in allocated areas.
Administrative Tasks:Maintain accurate and up-to-date records of leasing activities.
Collaborate with the administrative team to ensure seamless leasing processes.
Ensure all slots given to leasing executives on property marketing sites have updated information, reviewed weekly.
Follow up towards all cases with legal department or finance department and be the first contract person with tenants in all communication unless advised otherwise.